Refund & Cancellation Policy

AIBOTIC provides digital educational services, assessments, awareness programs, subscriptions, and related online services.

As the services are primarily digital in nature, access to certain features or content may begin immediately after successful payment.

All payments made on the platform are processed through authorized third-party payment gateways.

Users are responsible for providing accurate payment and billing information.

Refund requests may be considered only under the following circumstances:

• Duplicate payment made for the same service
• Payment deducted but service not activated due to verified technical failure
• Incorrect transaction caused by a system error from our side

Refund approval is subject to verification by the AIBOTIC support team.

• Refund Request Time Limit

All refund requests must be initiated within 7 days from the date of the original transaction. Requests submitted after this period may not be eligible for review or processing.

Users may be required to provide transaction details, payment proof, and supporting information for verification purposes.

Refunds will generally not be provided in the following situations:

• After successful activation or access to digital services
• Partial usage of subscribed services
• Failure to use the purchased service within the validity period
• User dissatisfaction based on personal expectations
• Incorrect information provided by the user
• Account suspension due to policy violations
• Delays or issues caused by third-party service providers beyond our control

Users may request cancellation of future renewals or subscriptions, where applicable.

Cancellation requests will not automatically entitle users to refunds for already activated or ongoing services.

Access to services may continue until the end of the active subscription period unless otherwise specified.

If a refund request is approved:

• Refunds will be processed through the original payment method wherever possible
• Processing time may take approximately 7–10 business days depending on the payment provider or banking institution

Users are encouraged to contact AIBOTIC support before initiating payment disputes or chargebacks.

Fraudulent chargeback attempts or misuse of payment systems may result in suspension or restriction of platform access.

AIBOTIC reserves the right to modify or update this Refund & Cancellation Policy at any time without prior notice.

Updated versions will be published on the platform with a revised effective date.

For refund, cancellation, or payment-related support, please contact: